- Help Desk Services
- Server Administration
- Network Management
- Call Center Services
- Business Application Services
- Application Portfolio Rationalization
- Remote Monitoring & Management
- IT Procurement & Asset Management
- Mobile Device Management
- CIO Services
- Managed Security Services
- Contract & Vendor Management Services
Remote Monitoring & Management
OUR EXPERTS PROACTIVELY WORK TO MONITOR AND MAINTAIN ALL OF YOUR ORGANIZATION’S TECHNICAL INFRASTRUCTURE, ENSURING YOUR COMPANY IS ALWAYS ON.
In today’s fast-paced business world, one thing is certain: downtime is lost productivity and revenue. In order to compete in this environment, technology issues must be responded to in minutes, not hours or days. This could put your company at a disadvantage if you are not ensured that your systems are continuously monitored.
Youtech IT Solution’ Remote Monitoring and Management capabilities are at the very core of our overall Managed Services offerings. Beyond designing and implementing upgrade programs and patches, Youtech IT Solution’ Remote Monitoring and Management services include real-time monitoring, fault detection, diagnostics, performance management, and help desk integration, which help ensure that all of your company’s computers and related equipment operate at optimum levels.
YOUTECH IT SOLUTION NETWORK OPERATION’S CENTER
Youtech IT Solution’ Remote Monitoring and Management services are supported by our state-of-the-art Network Operations Center (NOC) which actively monitor all of your devices 24/7. Our Remote Monitoring and Management services also collect statistical data through inspection and ticket recording to identify both actual and potential device performance issues.
Insuring your technical security is at the very heart of all of Youtech IT Solution’ services and offerings. Our Network Operations Center ensures that all of your devices are monitored for security, reliability, and availability 24/7. When an incident occurs, we alert you immediately. Our expert technicians then work to immediately remediate the problem – usually within the hour.
YOUTECH IT SOLUTION CLIENT PORTAL
Our remote monitoring and management services also come with access to our state-of-the-art client portal. We continually document all of the maintenance activities taken on your devices by members of our Managed Services and NOC team. We ensure that our Remote Monitoring and Management services notice recurring problems so that they can be analyzed for root causes and remediated permanently. All of this documentation is available to you real-time through our client portal. This ensures that your technology is constantly maintained and that your technology support is doing more than putting out one fire after another.
· PROACTIVE MONITORING
Infrastructure Monitoring enables you to monitor availability and performance of your IT systems so that you can proactively take actions to maintain high up-times.
· REDUCE DELIVERY COSTS
Centrally managing and maintaining critical infrastructure helps you to control your technology associated costs.
· INSTANT MULTI-TOOL SUPPORT
We protect your investment by working with the tools you already use, allowing us to quickly be able toadapt to changing requirements to suit your evolving business needs.
· IMPROVE IT RELIABILITY
Our Remote Monitoring and Management Services performs proactive maintenance to prevent the majority of technical issues from ever occurring.
· RESPOND FASTER TO ISSUES
Youtech IT Solution’ Remote Monitoring and Management team keeps an eye on your technology 24/7/365, so we can respond immediately to any alerts.
· RAPID SCALABILITY
Youtech IT Solution’ Remote Monitoring and Management services can grow with your business, allowing you to not worry about technical capabilities.