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Managed Services
- Help Desk Services
- Server Administration
- Network Management
- Call Center Services
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Additional Services
- Business Application Services
- Application Portfolio Rationalization
- Remote Monitoring & Management
- IT Procurement & Asset Management
- Mobile Device Management
- CIO Services
- Managed Security Services
- Contract & Vendor Management Services
Help Desk Services
When IT issues just can’t wait, the YOUTECH IT SOLUTIONS help desk is always on.
From Holistic IT Support to Custom services, our managed IT services support diverse technologies in organizations of all sizes.
At Youtech IT Solutions, we recognize that poorly maintained IT systems can lead to costly downtimes and loss of productivity. With our IT Help Desk Service offering, Youtech IT Solutions is able to log-in and address any issues remotely, without taking any additional time away from your team. Youtech IT Solutions is able to perform routine maintenance on your devices, including updates, patches and defragmentation.
When you call Youtech IT Solutions for support, you won’t ever speak to a third-party support company or contractor. Our employees are experienced, certified technicians that are dedicated to keeping your systems and businesses Always On.
- 24/ 7 AVAILABILIY AND SUPPORT
All of Youtech IT Solutions’ Managed IT Service offerings are backed by our Remote Monitoring and Management capabilities, so that your technology remain Always On.
- MICROSOFT OFFICE APPLICATION SUPPORT
Our engineers are fully trained to help you with all of your Microsoft Suite and Office 365 application concerns, so that you can take full advantage of these common applications.
- EMAIL CONFIGURATION AND SUPPORT
Email is the life-line of your company communication. Our engineers provide unlimited support and service to ensure the performance and security of your email
- INTERNET CONNECTIVITY ISSUES
Your ability to connect to the Internet is essential to keeping your business running. Our engineers will ensure you maintain a reliable and secure connection to your
- TIERED ESCALATION ALONG PRE-DEFINED PATHS
Our IT Help Desk Services are based on a customized Service Level Agreement (SLA) which tells our engineers exactly how you expect each situation to be handled.
- BUSINESS APPLICATION SUPPORT
Our IT Help Desk experts fully support all of your customized and third-party business applications, so that whatever your company needs to be supported will be taken care
- HARDWARE & SOFTWARE CONFIGURATIONS AND UPGRADES
From Patches and Updates, to Migrations and Installations, our experts work to guarantee performance out of your system.
- VIRUS CONTROL & REMOVAL
Youtech IT Solutions’ IT Help Desk services include reliable virus detection, prevention, and removal. This allows you to guarantee your systems remain healthy and Always On.